Privacy Policy
Brightmemory: Your Trust, Our Commitment
Data Protection & Privacy
At Brightmemory, we value the trust you place in us when sharing your personal information. This policy outlines how we collect, use, and safeguard your data across our hotel accommodations and event floristry services.
Information We Collect
We collect information necessary to provide our
hospitality and floristry services, including:
• Personal identifiers (Name, email, phone number,
address)
• Payment information for bookings and floral orders
• Stay preferences and special requirements for your visit
• Event details for floristry consultations
How We Use Your Data
Your information is used to:
• Process and confirm your room reservations
• Customize floral arrangements for your specific events
• Communicate important updates regarding your stay or
order
• Improve our services based on guest feedback and
preferences
Data Security & Protection
Brightmemory implements industry-standard security measures to protect your data. We use encrypted payment gateways and secure storage systems. Access to personal data is strictly limited to authorized personnel who require it to fulfill their hospitality or floristry duties.
Third-Party Disclosure
We do not sell or trade your personal information. We may share data with trusted service providers who assist us in operating our hotel and floristry business, so long as those parties agree to keep this information confidential.
Privacy Inquiries
For any questions regarding our privacy practices or to exercise your data rights, please reach out to us at our Paddington location.